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More bookings. More customers. Less guesswork.

Digital marketing agency in Barranquilla and Santa Marta: we run your social media, your Meta ads, your WhatsApp and your Google listing as one sales system. We started by running hotels and tours on the Caribbean coast.

01Discover

They see a post or an ad from Hotel Wayira on Instagram, Facebook or TikTok.

02Explore

They open the profile and find professional photos, video and all the hotel info.

03Ask

They write on WhatsApp from the profile button or straight from the ad.

04Talk

Superchat replies in seconds and the sales advisor takes over the conversation.

05Book

The booking is confirmed on WhatsApp or any channel connected to Superchat, with follow-up until check-in.

Who we work with

Attributed sales +$505,750,715 COP$126,440USD

in sales closed on WhatsApp

Sold on WhatsApp, not by chance.

Four hotels on the Colombian Caribbean running the same system: WhatsApp Business API with auto-replies and follow-up, plus their social media. This is the sum of what those conversations closed.

  • WhatsApp API · Social
  • WhatsApp API · Social
  • WhatsApp API · Social
  • WhatsApp API · Social

Cumulative sales attributed to WhatsApp conversations handled with the systems we build and run. It excludes agency, booking-engine and walk-in reservations.

A system, not a list of services.

  • Social Media Management

    Instagram, Facebook and TikTok management with content, design, community replies and reports.

    from$300USD See packages
  • Meta Ads

    Facebook and Instagram campaigns built to generate conversations and bookings, not just clicks.

    from$250USD See packages
  • WhatsApp Business API

    Verified number, automated replies, a CRM with pipeline and follow-ups so no lead ever slips through.

    from$450USD See packages
  • Google Business Profile

    Optimization and management of your Google Maps listing: photos, reviews, posts and more calls.

    from$165USD See packages
  • Web Design

    Fast websites with baseline SEO and WhatsApp built in: landing page, corporate site or booking engine.

    from$600USD See packages

More followers won't fix a broken sales process.

Most hotels and businesses don't have a reach problem. They have a system problem: what happens between the click and the sale isn't connected or measured.

  • Unanswered messages

    Leads arrive from social or ads, but nobody follows up in time and the opportunity goes cold.

  • Ads without attribution

    Money goes into Meta Ads, but there's no clear way to know which ad ended in a sale.

  • Social, WhatsApp and Google in silos

    Each channel is handled by someone different, with no unified sales process.

  • Quotes without follow-up

    Quotes go out, but there's no rhythm to re-engage those who don't close right away.

  • Abandoned Google profile

    Old photos, unanswered reviews and outdated hours right where customers decide.

  • Blind decisions

    Without consolidated data, scaling or pausing spend is decided by gut feeling.

Built for businesses that sell through WhatsApp.

  • Hotels & lodging

    Our system was born running hotel bookings: social, ads, WhatsApp and pipeline connected end to end.

  • Tour operators

    Multiple plans, seasons and capacity that need an orderly sales process.

  • Restaurants & local retail

    Businesses that rely on their Google profile and social media to fill tables and stores.

  • Brands & professionals

    Companies and people who need consistent presence and new customers every month.

One method, executed with discipline.

We don't improvise per client. We apply the same proven process, adapted to your operation.

  1. Diagnosis

    We learn how your customers arrive today, where they drop off and what data exists.

  2. Strategy

    We define channels, messages, packages and measurable goals for your business.

  3. Implementation

    We set up social, ads, WhatsApp and Google profile connected to each other.

  4. Measurement

    Every sale is tied to its source: you know what works and what doesn't.

  5. Optimization

    We adjust creatives, budget and process every week based on data.

Real tourism, real data.

Eight years of marketing for tourism. We don't sell loose pieces: we sell a system we understand because we run it in our own hotels and tours.

  • 8 years of real cases

    Proven first in our own operations in Santa Marta and La Guajira, not just in theory.

  • Fully integrated

    Social, ads, WhatsApp and Google as one sales process.

  • Real measurement

    Every peso invested can be traced to the sale it generated.

  • Direct attention

    You talk to the people doing the work, not an account executive.

Your next customer is already looking for you.

Message us on WhatsApp and we'll tell you, no strings attached, where to start.

What we get asked most.

pablopalma.co 317 615 9813 WhatsApp